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Strategic Relations Journal, Past Issues

Actionable insights into using strategic relations to enhance business relationships. (Notice: This email journal became Inside Strategic Relations in 2002 with new Print Expanded Version available again in 2006. Please direct your questions to the forum.)

Newsletter Archives

• Ways to Improve Customer Retention (Issue# 71)
  The 9 retention strategies to use in a tight market place so that you can make more than you lose.
• Reducing Costs without Compromising You (Issue# 70)
• More Recessionary Relationship Tactics (Issue# 69)
• Trim the Fat by Outsourcing (Issue #68)
• Simple Methods to Improve Employee Morale Even When Times Are Tough (Issue #67)
• Tips for Keeping Your Best Employees in the Most Trying Times (Issue #66)
• Actions That Calm Unhappy Shareholders during a Recession or Business (Issue #65)
• 7 Ways to Increase Income During Any Economic Challenge (Issue #64)
• Simple Ways to Automate Customer Interaction Points No Matter Your Company (Issue #63)
• Understanding the Value of Business Relationship Management Systems (Issue #62)
• Are Your Customers Making You Successful? (Issue #61)
• A Profitable Customer is a Matter of Measure (Issue #60)
• 7 Steps for Getting Closer to Your Customers (Issue #59)
• Differentiating Factors between 'Normal' and 'Profitable' Customers (Issue #58)
• The Role Profitable Customers Play in An Effective Business (Issue #57)
• How Well Do You Understand Business Relationships? (Issue #56)
• Using 'Farm Clubs' To Build Your Customer Base without Increasing Your Market (Issue #55)
• How to Reach Qualified Prospects Who Want to Be Customers (Issue #54)
• How to Profit From 5 Differences between Personal and Business Relationships (Issue #53)
• The Role of '8 Relationship Realms' In Your Corporate Success (Issue #52)
• Ways to Leverage Internal Partnerships to Improve the Customer Experience (Issue #51)
• Discover New Places to Ask for the Sale in Customer Interactions (Issue #50)
• Ways for Lethal Leverage against Competitive Initiatives (Issue #49)
• 10 Reasons for Getting Really Close to Your Most Profitable Customers (Issue #48)
• How to Get Started Earning Internal Partnerships for Greater Corporate Stability (Issue #47)
• How to Leverage Supply Chain Relationships for Greater Effectiveness (Issue #46)
• 7 Ways to Demonstrate Trust Among Partners (Issue #45)
• How to Get Started with CRM to Achieve a Return on Investment (Issue #44)
• Ways to Maintain Strong Business Relationships in Times of Uncertainty (Issue #43)
• Quality Customer Relations Deserves Prompt and Courteous Follow Up (Issue #42)
• Improving Your Point-of-Sale to Gain Better Customer Relations (Issue #41)
• How to Leverage Relationships for More Powerful Referrals (Issue #40)
• Methods for Improving Customer Relations by Soliciting Feedback (Issue #39)
• No Cost Customer Relations Win Falls to Improve Their Loyalty to Your Business (Issue #38)
• How to Increase Your Profits by Cultivating Your 'Top Ten Percent' (Issue #37; Business Success Newsletter Bridge Edition)