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    <title>Building Business Relationships</title>
    <link rel="alternate" type="text/html" href="http://iunctura.com/columns/" />
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   <id>tag:iunctura.com,2012:/columns//3</id>
    <link rel="service.post" type="application/atom+xml" href="http://www.jwhco.com/mt5/mt-atom.cgi/weblog/blog_id=3" title="Building Business Relationships" />
    <updated>2010-06-16T21:25:43Z</updated>
    <subtitle>How selling professional can stop struggling to create and keep profitable customers, simple strategies that turn every business relationship into profits guaranteed.</subtitle>
    <generator uri="http://www.sixapart.com/movabletype/">Movable Type 5.11</generator>
 

<entry>
    <title>Getting more buyers calling you</title>
    <link rel="alternate" type="text/html" href="http://iunctura.com/columns/2010/03/getting_more_buyers_calling_yo.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jwhco.com/mt5/mt-atom.cgi/weblog/blog_id=3/entry_id=878" title="Getting more buyers calling you" />
    <id>tag:iunctura.com,2010:/columns//3.878</id>
    
    <published>2010-03-09T22:53:28Z</published>
    <updated>2010-06-16T21:25:43Z</updated>
    
    <summary>How to seek out and eliminate all the reasons more buyers aren&apos;t calling your b2b technical services firm.  Exact steps to take to plug holes in your sales process.</summary>
    <author>
        <name>Justin Hitt</name>
        
    </author>
    
        <category term="apply-strategy" />
    
        <category term="interaction-points" />
    
    <content type="html" xml:lang="en" xml:base="http://iunctura.com/columns/">
        <![CDATA[<p>Your product doesn't matter, it's possible no body cares.  If you want to be in business, you must move past the "great idea syndrome."  If you want sales, then find out where you fall down in your sales process.</p>]]>
<![CDATA[<p>Click to read more <a href="http://iunctura.com/columns/2010/03/getting_more_buyers_calling_yo.html" title="Getting more buyers calling you">Getting more buyers calling you</a> ...</p>]]>
    </content>
</entry>

<entry>
    <title>Cold canvassing by email?</title>
    <link rel="alternate" type="text/html" href="http://iunctura.com/columns/2010/03/cold_canvassing_by_email.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jwhco.com/mt5/mt-atom.cgi/weblog/blog_id=3/entry_id=877" title="Cold canvassing by email?" />
    <id>tag:iunctura.com,2010:/columns//3.877</id>
    
    <published>2010-03-03T13:01:10Z</published>
    <updated>2010-06-16T21:25:43Z</updated>
    
    <summary>Learn how to connect with small and medium sized business decision makers using a method that is easy to automate for maximum results in minimum time.  Does email canvassing work?</summary>
    <author>
        <name>Justin Hitt</name>
        
    </author>
    
        <category term="lead-generation" />
    
        <category term="sales-strategy" />
    
    <content type="html" xml:lang="en" xml:base="http://iunctura.com/columns/">
        <![CDATA[<p><b>Do you want more prospects?</b>  Opening the door with company "Contact Us" pages can connect you decision makers in smaller to midsized firms.  But for maximum results in minimum time it needs to be done the right way.</p>]]>
<![CDATA[<p>Click to read more <a href="http://iunctura.com/columns/2010/03/cold_canvassing_by_email.html" title="Cold canvassing by email?">Cold canvassing by email?</a> ...</p>]]>
    </content>
</entry>

<entry>
    <title>Understanding the Mindset of Buyers</title>
    <link rel="alternate" type="text/html" href="http://iunctura.com/columns/2010/02/understanding_the_mindset_of_b.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jwhco.com/mt5/mt-atom.cgi/weblog/blog_id=3/entry_id=875" title="Understanding the Mindset of Buyers" />
    <id>tag:iunctura.com,2010:/columns//3.875</id>
    
    <published>2010-02-24T17:13:52Z</published>
    <updated>2010-06-16T21:25:42Z</updated>
    
    <summary>How to read the mind of buying customers so that you can quickly convert prospects into sales for your b2b technical services firm.  Customer survey insights you can use to understand buying behavior.</summary>
    <author>
        <name>Justin Hitt</name>
        
    </author>
    
        <category term="bi-crm" />
    
        <category term="customer-relations" />
    
    <content type="html" xml:lang="en" xml:base="http://iunctura.com/columns/">
        <![CDATA[<p>The Internet makes it easier to <a href="/columns/2003/09/make_effort_to.html" title="Make every effort to understand customer desires for maximum profits">truly understand the needs and desires of buyers</a>, through this you can motivate them to purchase from you.  While this video talks about Internet marketing, Glenn Livingston carefully points out that this kind of understanding can help sell physical products.</p>]]>
<![CDATA[<p>Click to read more <a href="http://iunctura.com/columns/2010/02/understanding_the_mindset_of_b.html" title="Understanding the Mindset of Buyers">Understanding the Mindset of Buyers</a> ...</p>]]>
    </content>
</entry>

<entry>
    <title>Role of pictures in social media</title>
    <link rel="alternate" type="text/html" href="http://iunctura.com/columns/2010/02/role_of_pictures_in_social_med.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jwhco.com/mt5/mt-atom.cgi/weblog/blog_id=3/entry_id=874" title="Role of pictures in social media" />
    <id>tag:iunctura.com,2010:/columns//3.874</id>
    
    <published>2010-02-17T18:58:42Z</published>
    <updated>2010-06-16T21:25:42Z</updated>
    
    <summary>How to use pictures in social media to create rapport, increase followers, and some basic rules to observe.  Describes ideas for using pictures in your social media marketing activities.</summary>
    <author>
        <name>Justin Hitt</name>
        
    </author>
    
        <category term="customer-relations" />
    
        <category term="social-networking" />
    
    <content type="html" xml:lang="en" xml:base="http://iunctura.com/columns/">
        <![CDATA[<p>Whether social media or your website, it's important to have pictures.  Great personality pictures provide social proof you exist, that you provide value, and that you have real customers.  <strong>The pictures you use in social media matter, caveat emptor.</strong></p>]]>
<![CDATA[<p>Click to read more <a href="http://iunctura.com/columns/2010/02/role_of_pictures_in_social_med.html" title="Role of pictures in social media">Role of pictures in social media</a> ...</p>]]>
    </content>
</entry>

<entry>
    <title>How to Involve Your Customers in Events</title>
    <link rel="alternate" type="text/html" href="http://iunctura.com/columns/2010/02/how_to_involve_your_customers.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jwhco.com/mt5/mt-atom.cgi/weblog/blog_id=3/entry_id=872" title="How to Involve Your Customers in Events" />
    <id>tag:iunctura.com,2010:/columns//3.872</id>
    
    <published>2010-02-15T14:46:19Z</published>
    <updated>2010-06-16T21:25:42Z</updated>
    
    <summary>Powerful interaction tools for use with event marketing to capture new insights for greater profits and customer retention.  How to show customers you are listening while discovering customer interests.</summary>
    <author>
        <name>Justin Hitt</name>
        
    </author>
    
        <category term="customer-relations" />
    
        <category term="event-marketing" />
    
    <content type="html" xml:lang="en" xml:base="http://iunctura.com/columns/">
        <![CDATA[<p>Over the last few months I've been collecting insights for <a href="/members/2003/25/newsletter.shtml#00" title="How Can You Serve A Customer You Do Not Know?">getting to know your customers better</a> at events.  Your customers know tons about what they want, but it's not always so easy to access that information.  That's where event marketing and these useful tips come into play:</p>]]>
<![CDATA[<p>Click to read more <a href="http://iunctura.com/columns/2010/02/how_to_involve_your_customers.html" title="How to Involve Your Customers in Events">How to Involve Your Customers in Events</a> ...</p>]]>
    </content>
</entry>

<entry>
    <title>Create Customer Satisfaction Everyday</title>
    <link rel="alternate" type="text/html" href="http://iunctura.com/columns/2010/01/create_customer_satisfaction_e_1.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jwhco.com/mt5/mt-atom.cgi/weblog/blog_id=3/entry_id=868" title="Create Customer Satisfaction Everyday" />
    <id>tag:iunctura.com,2010:/columns//3.868</id>
    
    <published>2010-01-04T15:46:03Z</published>
    <updated>2010-06-16T21:25:42Z</updated>
    
    <summary>How to create customer satisfaction early in the selling process that creates more referrals for your sales results.</summary>
    <author>
        <name>Justin Hitt</name>
        
    </author>
    
        <category term="customer-relations" />
    
        <category term="sales-strategy" />
    
    <content type="html" xml:lang="en" xml:base="http://iunctura.com/columns/">
        <![CDATA[<p>Service isn't what you provide as much as what your customers feel they get.  sounds kind of soft, however, meeting expectations you or your market sets about products or service lead to delivery satisfaction.</p>]]>
<![CDATA[<p>Click to read more <a href="http://iunctura.com/columns/2010/01/create_customer_satisfaction_e_1.html" title="Create Customer Satisfaction Everyday">Create Customer Satisfaction Everyday</a> ...</p>]]>
    </content>
</entry>

<entry>
    <title>Using Questions for Sales Answers</title>
    <link rel="alternate" type="text/html" href="http://iunctura.com/columns/2009/05/using_questions.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jwhco.com/mt5/mt-atom.cgi/weblog/blog_id=3/entry_id=862" title="Using Questions for Sales Answers" />
    <id>tag:iunctura.com,2009:/columns//3.862</id>
    
    <published>2009-05-28T15:22:15Z</published>
    <updated>2010-06-16T21:25:42Z</updated>
    
    <summary>How to use frequently asked questions to eliminate prospect objections or questions that may limit your ability to close the sale.</summary>
    <author>
        <name>Justin Hitt</name>
        
    </author>
    
        <category term="clearly-communicate" />
    
        <category term="lead-generation" />
    
    <content type="html" xml:lang="en" xml:base="http://iunctura.com/columns/">
        <![CDATA[<p>Before your prospects can become customers, <strong>they have certain questions in their mind that need answered</strong>.  The problem for you, the professional sales person, is that questions brought forward in appointments tend to become objections. This hardly help the sale.</p>]]>
<![CDATA[<p>Click to read more <a href="http://iunctura.com/columns/2009/05/using_questions.html" title="Using Questions for Sales Answers">Using Questions for Sales Answers</a> ...</p>]]>
    </content>
</entry>

<entry>
    <title>Are You Paying It Forward</title>
    <link rel="alternate" type="text/html" href="http://iunctura.com/columns/2009/05/are_you_paying.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jwhco.com/mt5/mt-atom.cgi/weblog/blog_id=3/entry_id=840" title="Are You Paying It Forward" />
    <id>tag:iunctura.com,2009:/columns//3.840</id>
    
    <published>2009-05-12T14:54:24Z</published>
    <updated>2010-06-16T21:25:42Z</updated>
    
    <summary>This one habit pays more than any marketing effort your business can do for building lasting business relationships with your customers, community, and those you serve in business.</summary>
    <author>
        <name>Justin Hitt</name>
        
    </author>
    
        <category term="relationship-realms" />
    
        <category term="strategic-relations" />
    
    <content type="html" xml:lang="en" xml:base="http://iunctura.com/columns/">
        <![CDATA[<p>If you want to secure (earn) a lasting business relationships with your customers, community, and really enjoy what you are doing, then give back something.  The concept of paying it forward can change your business prospective.</p>]]>
<![CDATA[<p>Click to read more <a href="http://iunctura.com/columns/2009/05/are_you_paying.html" title="Are You Paying It Forward">Are You Paying It Forward</a> ...</p>]]>
    </content>
</entry>

<entry>
    <title>Why You Need a Marketing Budget</title>
    <link rel="alternate" type="text/html" href="http://iunctura.com/columns/2009/05/why_you_need_a_1.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jwhco.com/mt5/mt-atom.cgi/weblog/blog_id=3/entry_id=828" title="Why You Need a Marketing Budget" />
    <id>tag:iunctura.com,2009:/columns//3.828</id>
    
    <published>2009-05-02T15:56:30Z</published>
    <updated>2010-06-16T21:25:42Z</updated>
    
    <summary>The biggest handicap of most technology services firms is their inability to set aside a real marketing budget, this article addresses that concerns and gives you strategies to fix it.</summary>
    <author>
        <name>Justin Hitt</name>
        
    </author>
    
        <category term="achieving-roi" />
    
        <category term="marketing-strategy" />
    
    <content type="html" xml:lang="en" xml:base="http://iunctura.com/columns/">
        <![CDATA[<p>In my consultations and interviews with non-clients I often shock them by asking about their marketing budget.  Usually I'm paid out of overhead, but <strong>without a marketing budget clients are grounded from implementing many of my suggestions</strong>.  The common responses I get, for not having a clear marketing budget, may surprise you.</p>]]>
<![CDATA[<p>Click to read more <a href="http://iunctura.com/columns/2009/05/why_you_need_a_1.html" title="Why You Need a Marketing Budget">Why You Need a Marketing Budget</a> ...</p>]]>
    </content>
</entry>

<entry>
    <title>Keeping In Touch with Your House List</title>
    <link rel="alternate" type="text/html" href="http://iunctura.com/columns/2009/04/keeping_in_touc.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jwhco.com/mt5/mt-atom.cgi/weblog/blog_id=3/entry_id=824" title="Keeping In Touch with Your House List" />
    <id>tag:iunctura.com,2009:/columns//3.824</id>
    
    <published>2009-04-22T14:39:18Z</published>
    <updated>2010-06-16T21:25:42Z</updated>
    
    <summary>Discover the gold mine already in your hands with an easy to follow strategy that turn names into sales for your technology business.</summary>
    <author>
        <name>Justin Hitt</name>
        
    </author>
    
        <category term="interaction-points" />
    
        <category term="marketing-strategy" />
    
    <content type="html" xml:lang="en" xml:base="http://iunctura.com/columns/">
        <![CDATA[<p>Your technology services firm is sitting on a gold mine of information that properly accessed can grow your business.  It's your customer or house lists.  How to market those you already have on your house list?</p>]]>
<![CDATA[<p>Click to read more <a href="http://iunctura.com/columns/2009/04/keeping_in_touc.html" title="Keeping In Touch with Your House List">Keeping In Touch with Your House List</a> ...</p>]]>
    </content>
</entry>

<entry>
    <title>Still Using Manual Web Forums</title>
    <link rel="alternate" type="text/html" href="http://iunctura.com/columns/2009/04/still_using_man_1.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jwhco.com/mt5/mt-atom.cgi/weblog/blog_id=3/entry_id=817" title="Still Using Manual Web Forums" />
    <id>tag:iunctura.com,2009:/columns//3.817</id>
    
    <published>2009-04-12T14:48:25Z</published>
    <updated>2010-06-16T21:25:42Z</updated>
    
    <summary>You have seen this kind of lead generation and thought someone made a mistake, if you do not understand why, you may be missing something very valuable on your business website.</summary>
    <author>
        <name>Justin Hitt</name>
        
    </author>
    
        <category term="b2b-websites" />
    
        <category term="lead-generation" />
    
    <content type="html" xml:lang="en" xml:base="http://iunctura.com/columns/">
        <![CDATA[<p>You visit a website, want to request more information, but all they have is a simple fax back form.  Before you dismiss what you see some business-to-business firms doing on-line, you will want to read this article completely.</p>]]>
<![CDATA[<p>Click to read more <a href="http://iunctura.com/columns/2009/04/still_using_man_1.html" title="Still Using Manual Web Forums">Still Using Manual Web Forums</a> ...</p>]]>
    </content>
</entry>

<entry>
    <title>The False Relationship Economy</title>
    <link rel="alternate" type="text/html" href="http://iunctura.com/columns/2009/04/the_false_relat_1.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jwhco.com/mt5/mt-atom.cgi/weblog/blog_id=3/entry_id=800" title="The False Relationship Economy" />
    <id>tag:iunctura.com,2009:/columns//3.800</id>
    
    <published>2009-04-02T13:23:01Z</published>
    <updated>2010-06-16T21:25:42Z</updated>
    
    <summary>What you need to know about building powerful business relationships on-line using social networking tools to help you understand what your customers want to buy.</summary>
    <author>
        <name>Justin Hitt</name>
        
    </author>
    
        <category term="relationship-realms" />
    
        <category term="social-networking" />
    
    <content type="html" xml:lang="en" xml:base="http://iunctura.com/columns/">
        <![CDATA[<p>In today's world of social networking and media, many have false relationships with no value, and brag about it.  Here's how NOT to waste time with social networking.</p>]]>
<![CDATA[<p>Click to read more <a href="http://iunctura.com/columns/2009/04/the_false_relat_1.html" title="The False Relationship Economy">The False Relationship Economy</a> ...</p>]]>
    </content>
</entry>

<entry>
    <title>Getting More From Sales Measurements</title>
    <link rel="alternate" type="text/html" href="http://iunctura.com/columns/2009/03/getting_more_fr_2.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jwhco.com/mt5/mt-atom.cgi/weblog/blog_id=3/entry_id=794" title="Getting More From Sales Measurements" />
    <id>tag:iunctura.com,2009:/columns//3.794</id>
    
    <published>2009-03-22T14:22:24Z</published>
    <updated>2010-06-16T21:25:42Z</updated>
    
    <summary>How to turn simple sales measures into a robust selling system that works for you day-in and day-out to create more sales for your business.</summary>
    <author>
        <name>Justin Hitt</name>
        
    </author>
    
        <category term="achieving-roi" />
    
        <category term="apply-strategy" />
    
    <content type="html" xml:lang="en" xml:base="http://iunctura.com/columns/">
        <![CDATA[<p>Tracking daily performance helps improve results, but it takes times and effort.  Now that you are measuring daily actions and selling performance, <strong>how to do you make this process easier?</strong>  Here are a few strategies to get you started.</p>]]>
<![CDATA[<p>Click to read more <a href="http://iunctura.com/columns/2009/03/getting_more_fr_2.html" title="Getting More From Sales Measurements">Getting More From Sales Measurements</a> ...</p>]]>
    </content>
</entry>

<entry>
    <title>Deliver with Assurance of Results</title>
    <link rel="alternate" type="text/html" href="http://iunctura.com/columns/2009/03/deliver_with_as.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jwhco.com/mt5/mt-atom.cgi/weblog/blog_id=3/entry_id=853" title="Deliver with Assurance of Results" />
    <id>tag:iunctura.com,2009:/columns//3.853</id>
    
    <published>2009-03-19T21:19:52Z</published>
    <updated>2010-06-16T21:25:42Z</updated>
    
    <summary>A sure fire method to deliver your solution then have it happily accepted and understood by customers to support premium pricing, plus much more.</summary>
    <author>
        <name>Justin Hitt</name>
        
    </author>
    
        <category term="clearly-communicate" />
    
        <category term="interaction-points" />
    
    <content type="html" xml:lang="en" xml:base="http://iunctura.com/columns/">
        <![CDATA[<p>My wife and I am buying a house. We've found something that supports our 5 year needs, plus would make a great rental after that. Here's an interesting sales lesson from our choosing a property inspector.</p>]]>
<![CDATA[<p>Click to read more <a href="http://iunctura.com/columns/2009/03/deliver_with_as.html" title="Deliver with Assurance of Results">Deliver with Assurance of Results</a> ...</p>]]>
    </content>
</entry>

<entry>
    <title>How to use Infomation Products for Lead Generation</title>
    <link rel="alternate" type="text/html" href="http://iunctura.com/columns/2009/03/how_to_use_info.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jwhco.com/mt5/mt-atom.cgi/weblog/blog_id=3/entry_id=752" title="How to use Infomation Products for Lead Generation" />
    <id>tag:iunctura.com,2009:/columns//3.752</id>
    
    <published>2009-03-15T14:39:52Z</published>
    <updated>2010-06-16T21:25:42Z</updated>
    
    <summary>You can attract customers to your business using simple reports and white papers, while positioning your company as a leader in its field.</summary>
    <author>
        <name>Justin Hitt</name>
        
    </author>
    
        <category term="clearly-communicate" />
    
        <category term="lead-generation" />
    
    <content type="html" xml:lang="en" xml:base="http://iunctura.com/columns/">
        <![CDATA[<p>Of all the many ways you can promote your industrial or technology service based business, very few consider using information products.  <strong>Here are some ideas to get you started:</strong></p>]]>
<![CDATA[<p>Click to read more <a href="http://iunctura.com/columns/2009/03/how_to_use_info.html" title="How to use Infomation Products for Lead Generation">How to use Infomation Products for Lead Generation</a> ...</p>]]>
    </content>
</entry>

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