With recent events at Royal Dutch/Shell and Walt Disney Company, shareholder relationships is something you want to consider more carefully. Financial Times describes Sir Philip Watts (Royal Dutch/Shell) as the king who didn't talk, and Michael Eisner (Disney) as the one who didn't listen.
Investors actions were the results of many events, including concerns about Sir Philip's attitude toward shareholders and poor communications skills. Eisner played both CEO and board chairman was accused of micro-managing the company and putting in place a board of insufficient stature. The break down in communications hurt shareholder relations, and when shareholders speak up, their roles the companies change.
Financial Times recommends that non-executives wishing to avoid the same embarrassments should examine their own boards, asking if the voice of investors is being heard clearly. You can avoid these challenges by communicating honestly and effectively with shareholders.
Here are my own suggestions on how you can communicate honestly and effectively with shareholders:
/ clearly-communicate | executive-relations /
By Justin Hitt at March 5, 2004 8:25 AM Subscribe in a reader