While many other newsletters will talk about New Year's resolutions and goal setting, I want to share with you something more substantial.
We strive to create stronger business relationships for the mutual gain of each party involved.
Inadvertently the communities around your business are just as much a part of the business relationship as you are. In addition, these communities are a part of a larger nation within an ever-expanding world economy.
What is your business doing to make the world around you better?
I'm not saying you have to be charitable, but your business must have a mission beyond its doors. Inside you, there is already a larger mission that drives your business -- Isn't it about time you shared it with your staff?
Relationship strength comes when you honestly share your larger mission with your people and through them with your customers.
What are your responsibilities as a leader? With Enron and WorldCom you saw what happens when leaders line their own pockets -- the "look out for number one" mentality doesn't last for the long term.
The bigger picture: What you do influences more people than you think.This newsletter reaches business leaders in more than 27 nations, including those hit by the recent tsunami.
These same leaders are responsible for picking up entire economies after a devastation whether natural or man made. Will your company be strong enough to do its part?
Over the next year, read this newsletter with renewed vigor for reaching your bigger mission. Since you need other people to get what you dream, relationships will be a big part of conveying your leadership.
In this lesson, you'll learn about the mistakes executives must avoid that ruin customer relationships and even undermine their own leaders. Build on the last lesson where you learned why customer interactions are ideal places to increase brand loyalty, and the 25 other lessons from the previous year.
My prayers are with those hurt by the tsunami and even more with leaders who can make a difference in their relief. If you have ideas about how business through its relationships can solve bigger problems, please write.
At your service,
Consultant, Author & Speaker
By Justin Hitt, Strategic Relations Consultant, https://iunctura.com/
What do you think it takes to be a leader of a relationship-based company? To be a leader with strong business relationships you can't afford to make mistakes that harm customer relationships or undermine your leadership. Are you making these mistakes?
When you make these mistakes, you ruin customer relationships and undermine your own leadership. If you are guilty of any one of these, understand you are not alone; others much less informed are doing the same. Now that you are aware of these mistakes, be on the way to eliminating them from your business.
© 2004 JWH Consolidated LLC dba Center for Strategic Relations, All rights reserved.
Center for Strategic Relations, Dept IUN,
1123 Spruce St #3123, Martinsville, VA 24115-3123
24-Hour Phone/Fax Hotline: +1 (877) 207-3798