Relationships Libraries Compendium

Audio & Multimedia Programs

Developing Emotional Intelligence In Business With Three Steps (Interview, Bonus Audio Extras) An interview with Charles Wolfe, expert in the applications of emotional intelligence in business.
CRM Talk Radio, Maintaining Profitable Customer Relationships (Part: One, Two, Three; Streaming Audio)
CRM Interview with Justin Hitt by Mary Hutchison (44 Min. Audio) How to get more from your CRM implementation, including ideas for improving team communications.
Application of Strategic Relations in Business (3 Min. Audio)

(More multimedia programs)

Special Reports & Booklets

Get More Customers in Any Economy (Item# IA01, special report, PDF) Identify buying customers before the first interaction, strategies to increase business during the toughest economic challenge.
Success with CRM Implementation (Item# CJ44, special report, PDF) Help staff implement daily Customer Relationship Management (CRM) implementation with these handy tips.
Facts about Profitable Customers (Item # AL03, special report, PDF) Identify more profitable customers to reduce costs and improve cash flow for your organization.
Strategies to Document Business Communications (Item # CJ43, special report, PDF) Improve internal communications skills to reduce misunderstandings and improve effectiveness.

Library items are not for general distribution, they are the same products sold in our site catalog. Your limited licenses allows you to share up to 5 digital reports with your immediate staff as it supports your corporate development. Additional materials are available upon request.

Special offer and bonus materials are also available to only subscription holders.

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