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How Leading Selling Professionals Are Building Customer Relationships

Based on upcoming book "Building Customer Relationships," learn about communications models design to cultivate buying relationships using multiple mediums.

Recent Updates

• Understanding the Mindset of Buyers
• Role of pictures in social media
• How to Involve Your Customers in Events
• Create Customer Satisfaction Everyday
• Are You Building Relationships In Service

Table of Contents

1. How marketing convergence is necessary to build customer relationships
   1. About The Convergence
   2. Consistent Communications
   3. Designing Interactive Communications
   4. Developing Customer Relationships
2. Ways to use interactive communications to build customer relationships
   5. Benefits of building relationships
   6. creating profitable relationships
   7. components of relationship building
3. What selling professionals must know about building customer relationships
   8. Executive role in relationship development
   9. creating relationship development policy
   10. use of interactive communications
4. Communications design strategies that strength customer relationships
   11. Understanding Buying Motivators
   12. Building on past success
   13. types of communications
   14. web site role in interactive communications
5. Actions to take right now for measurable returns on sales, marketing, and service initiatives
   15. Actions To Arrange Convergence
   16. Strategies You Can Use Today
   17. Keep Customers Returning
   18. Process Of Improvement
   19. Actions For Building Customer Relationships