Are you struggling to create and keep profitable customers? Columns for Sales and Marketing Management who wants to build business relationships.
Monday, February 02, 2004
To improve customer relationships, your sales, marketing, and service departments must work together collectively. This convergence isn't a combination, but more a coming together around business intelligence using tools like customer relationship management (CRM). While retaining their own strengths, learn now to build customer relationships as a team.
(Continue ... Marketing-Sales-Service Convergence Around Customer Relationship Management)
Last update: 04/18/2004; 3:15:01 AM.
