Building Business Relationships

Are you struggling to create and keep profitable customers? Columns for Sales and Marketing Management who wants to build business relationships.
Monday, February 02, 2004

Marketing-Sales-Service Convergence Around Customer Relationship Management

To improve customer relationships, your sales, marketing, and service departments must work together collectively. This convergence isn't a combination, but more a coming together around business intelligence using tools like customer relationship management (CRM). While retaining their own strengths, learn now to build customer relationships as a team.

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Last update: 04/18/2004; 3:15:01 AM.

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